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 :: Administrative Training
Pursue a New Career as an Administrative Assistant
Learn the skills to prepare for a career as an Administrative Assistant. When you take our Administrative Assistant training classes online, you can study when you want, where you want, and at the pace you want. As a student in our program, you will qualify for a membership in the International Association of Administrative Professionals (IAAP). Our program also includes a Work Experience Option — all at an affordable price.
Why Become an Administrative Assistant?
Learn the key skills and gain important knowledge that can help you learn how to become an administrative assistant. The average annual administrative assistant salary is $36,500. Depending on experience, executive secretaries and executive administrative assistants make an average annual salary of $53,370. And, over 118,000 new administrative assistant jobs are expected to become available within the next several years.¹
Administrative Assistant Course Details
Our School’s online Administrative Assistant program consists of nine courses to help you gain the knowledge and skills relevant for performing administrative assistant jobs in a variety of settings - including corporate businesses, law firms, banks, hospitals, and more.
Program Goal and Outcomes
Program Goal
To prepare students for an entry-level career as an administrative assistant.
Upon completion of the program, students will be able to...
Succeed by learning how to use your Penn Foster program.
Administrative professionals are counted on to keep the office running smoothly and efficiently. In this lesson, you’ll receive an introduction to the field.
The image that you project plays a critical role in developing your career. This lesson focuses on what it takes for you to develop and improve your professional image.
This lesson teaches you how to apply stress-reducing techniques to a tense situation.
The workplace is constantly changing in this global economy, and this lesson presents the skills, abilities, and new knowledge required to be successful.
This lesson is designed to help you develop professional relationships in the workplace.
In this lesson, you’ll learn how to professionally administer and manage office communications and procedures.
This lesson covers an administrative assistant’s role in making travel arrangements, and planning meetings and conventions.
In this lesson you’ll learn how to set up, arrange, and maintain a filing system suitable for whatever type of office you’re working in.
In this lesson, you’ll learn what a record is in an office environment and how records are managed.
This lesson is a review of basic math operations: addition, subtraction, multiplication, and division.
New ways of creating, processing, and communicating information are revolutionizing every aspect of any job. To perform your job effectively and efficiently, you must learn about the technology that’s available in the computerized workplace.
This lesson is designed to teach you how to use resources and references to search for information efficiently and effectively.
This course deals with basic writing skills and grammar, and how to create effective business documents.
This course will allow you to build your computer skills through a combination of reading and hands-on practice while learning Microsoft® Office.
In many offices, employees are expected to handle a variety of bookkeeping tasks, such as keeping a record of payments as they arrive, sending out bills to those who owe money, and making bank deposits.
Most offices require a manager to keep things running smoothly and efficiently.
Student Membership in the International Association of Administrative Professionals® (IAAP)
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| Lehigh Valley College - Business Programs |
| Lehigh Valley College
Program: Since its founding in 1869, ABS Business programs have helped establish ABS as a leader in career-specific education in the Lehigh Valley. Build your career with sharp management, computer, marketing, accounting, travel or medical managerial skills in 18 months or less! Diploma Programs: Business Operations; Business and Computer Specialist ; Medical Office Management. Associate Degree Programs: Accounting; Management/Marketing; ; Administrative Computer Specialist (Executive); Administrative Computer Specialist (Legal); Administrative and Clinical Specialist.
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| Bachelor of Business Administration --
Enterprise Management |
| American InterContinental
University
Program: AIU's Bachelor of Business Administration in Enterprise Management gives students an understanding of international issues and a knowledge of current business technologies. The program includes general education courses necessary for building communication and analytical skills, as well as courses in business, finance, marketing and information technology.
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| American InterContinental
University
Program: This program features a variety of concentrations allowing students to develop the specific skill set they need to succeed in the workplace. Travel and study abroad opportunities expand students' horizons both socially and intellectually. AIU's international student body, spanning seven campuses and three continents, sets AIU apart from other university settings, fostering our vision of a limitless educational community.
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Bachelor's Degree in Business Administration -
American InterContinental
University @ Dunwoody, GA |
| American InterContinental
University Program: Bachelor's of Business Administration - The ever-evolving global economy needs professionals who understand international issues and who know how to use the latest business technologies. With a BBA degree(with a focus in International business)from American InterContinental
University, that professional can be you. You'll gain an understanding of market trends through a program that covers: Communication, Finance, Marketing, Information Technology, Leadership, and Strategy. | top top | Bachelor's of Business Administration (BBA) -
Briarcliffe College, Bethpage, New York |
| Briarcliffe College- Bethpage, NY
Briarcliffe College- Patchogue, NY Program: Briarcliffe's degree program in Business Administration will prepare you for success in today's business world. Introductory courses provide you with an overview of general business principles and lay the foundations for more specialized courses in business management and accounting. Elective courses provide you with the opportunity to focus on the areas of business that you find most interesting.
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| DeVry University
Program: Business organizations today are seeking professionals with broad-based knowledge of modern business theory and practices and their interrelationships to meet the challenges of operating in a global electronic marketplace. Advanced computer technology is driving employers to look for graduates who can effectively apply technology to business strategy, management and decision-making. You may select from five majors*, including Accounting Business Information Systems E-Commerce Operations Management Project Management DeVry also offers a Business Administration degree with a General Business Option. *concentration in Illinois, New York and Pennsylvania.
| :: more info | :: Location: Fremont, CA | :: more info | :: Location: Long Beach, CA | :: more info | :: Location: Pomona, CA | :: more info | :: Location: West Hills, CA | :: more info | :: Location: Colorado Springs, CO | :: more info | :: Location: Denver, CO | :: more info | :: Location: Orlando, FL | :: more info | :: Location: Alpharetta, GA | :: more info | :: Location: Decatur, GA | :: more info | :: Location: Boise, ID | :: more info | :: Location: DuPage (Addison), IL | :: more info | :: Location: Tinley Park, IL | :: more info | :: Location: Troy, MI | :: more info | :: Location: North Brunswick, NJ | :: more info | :: Location: New York (Long Island City), NY | :: more info | :: Location: Columbus, OH | :: more info | :: Location: Dallas (Irving), TX | :: more info | :: Location: Crystal City (Arlington), VA | :: more info | :: Location: Seattle (Federal Way), WA | :: more info |
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Gibbs College (Norwalk, CT) - Business Programs |
| Gibbs College Program: At Gibbs College, in Norwalk, CT, you can get the training you need for a successful career in Business, Design, Technology, Legal or Medical fields. Business programs include the degree program in Office Administration, and a certificate program to become an Executive Assistant. |
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Gibbs College (Montclair, NJ) - Business Programs |
| Gibbs College Program: At Gibbs College, in Montclair, NJ, you can get the training you need for a successful career in Business, Design, Technology, Legal or Medical fields. Business programs include: Business Administration Degree Program; Hospitality Management Degree Program; Office Administration Degree Program; Corporate Assistant Certificate Program; Executive Assistant Certificate Program; Telecommunication Program 15 Months Certificate Course. |
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Gibbs School - Business Programs: Executive Office
Professional Diploma Program |
| Gibbs College Program: The training offered in the Executive Office Professional curriculum emphasizes not only standard office skills, but also techniques of the office organization, tact, and diplomacy in business relations, and professional image. Graduates of this program may qualify for placement in fields such as banking, radio/television, publishing, education, transportation, communications, and government. Utilizing their technical skills on microcomputers, students should be prepared for positions with the area's leading businesses. | |
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| Herzing College Program: Click the "Go" button for information directly from the sponsor. | top |
Automoated Office Professional |
| Herzing College Program: Click the "Go" button for information directly from the sponsor. | top | Business Administration Officer |
| Herzing College
Program: Click the "Go" button for information directly from the sponsor.
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top | Administrative Management From The International
Academy of Design and Technology |
| International Academy of Design & Technology
Program: Students will learn the skills necessary to function in the modern office, including: advanced keyboarding, word processing (MS Word), spreadsheets (MS Excel), database (MS Access), electronic transcription and written and oral communication.
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Business and Office Technology From The International
Academy of Design and Technology |
| International Academy of Design & Technology Program: Students will be able to efficiently and effectively handle business calls, compose basic business documents such as memos and letters, perform keyboarding and data entry functions, order supplies, handle office mail and communicate effectively with customers. Upon successful completion of this program, the student will be awarded a Diploma. | |
Administrative Office Technology Certificate Program |
| Katharine Gibbs School Program: The Administrative Office Technology Program is a 9-month certificate program for day students and a 12-month certificate program for night students. In this program students will be introduced to how information is used by management to make decisions, how to use effective communication skills to perform successfully as part of a team, how to use business applications software to manipulate and integrate information, and how to solve information management problems. In addition, this program provides hands-on experience on current hardware and software found in the most modern of office settings. | top | Associate Degree in Applied Science in Office
Administration - Business Technology Specialization |
| Katharine Gibbs School
Program: The Business Technology Specialization in the Office Administration Associate Degree Program is an 18-month program that combines a broad-based liberal arts education with the practical skills necessary to compete in today's rapidly changing business world. Students will focus on a number of software packages: word processing, spreadsheets, Windows, and desktop publishing. The combination of courses in this curriculum gives students a comprehensive understanding of how different skills work together in the technology rich offices of today. They will also have valuable experience gained in the Katharine Gibbs School internship.
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top | Associate Degree in Applied Science in Office
Administration - Legal Specialization |
| Katharine Gibbs School
Program: The Office Administration Associate Degree Program Legal Specialization is an 18-month program that combines a liberal arts college-oriented experience with the legal secretarial training in professional skills required for administrative careers in the legal field. The objectives of the legal specialization are to maintain excellence in skills training and to prepare the student to meet the challenges of the legal profession by providing an educational program of practical value enriched by a broad liberal arts background. The courses will foster critical thinking, communication skills, and a sound value system. Students will also have the opportunity for work experience in a legal setting during their last quarter internship.
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Associate Degree in Applied Science in Office
Administration - Medical Specialization |
| Katharine Gibbs School Program: The Office Administration Associate Degree Program Medical Specialization is an 18-month program that combines a liberal arts college curriculum with medical office training in professional skills required for administrative careers in the health care industry. Students in the medical office administration specialization will take courses providing them with a broad understanding of the field. These include: Anatomy and Physiology, Medical Terminology, Third Party Billing, and Medical Office Procedures. In addition, liberal arts classes in the humanities, social sciences, math, and law fields will be offered to foster critical thinking, communication skills, and a sound value system. A part-time internship will offer students the opportunity to experience on-the-job training in the medical field. | top |
Katharine Gibbs School (Piscataway) - Business
Programs: Corporate Assistant Program |
| Katharine Gibbs School Program: The Corporate Assistant Program is a 12-month certificate program that prepares students for a career in the office of the 21st Century. It is designed to give students the skills, training, and confidence needed to manage information and to solve information management problems. This program provides training in written communications, professionalism, and office operations and procedures. Students will have opportunities to learn how to operate the most widely used word processing and computer-based information systems. More importantly, this program gives students a comprehensive understanding of how the technology behind the equipment works. | top | Katharine Gibbs School (Piscataway) - Business
Programs: Executive Assistant Program |
| Katharine Gibbs School
Program: The Executive Assistant Program is a nine-month certificate program specifically designed to prepare students for a career in business that will utilize the latest technology to enhance and grow its operations. In this program, students can develop skills to make decisions, to communicate effectively, to perform successfully as part of a team, to use business applications software to manipulate and integrate information, and to solve information management problems.
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top | Katharine Gibbs School (Piscataway) - Business
Programs: Legal Executive Assistant Program |
| Katharine Gibbs School
Program: The Legal Executive Assistant Program is a nine-month certificate program designed to prepare students for rewarding and challenging positions as legal secretaries. In addition to thorough training in essential professional skills, business procedures, and communications, this program provides students with the opportunity to use the latest technology to manage information flow, to recognize how information is used for decision-making, to use business applications software to manipulate and integrate information, and to solve information management problems.
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Associate Degree in Occupational Studies in Business
Administration with a Concentration in Accounting or
Marketing |
| Katharine Gibbs School Program: The Business Administration A.O.S. Degree is an 18-month program that offers students a strong liberal arts curriculum combined with a comprehensive accounting or marketing concentration. The blend that makes up this Associate Degree program prepares students to excel in today's challenging business environment. Students will choose a specialization in accounting or marketing, which includes a broad base of fundamental business courses. The general requirements will foster critical thinking, communication, and a principle centered value system. The educational experience is enhanced by a part-time internship in the final quarter. | top |
Administrative Management - Katharine Gibbs -
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| Katharine Gibbs School Program: Administrative Management Diploma Program. The objective of the Administrative Management program is to prepare students for entry-level Administrative Assistant, Executive Assistant, Assistant Office Manager, Administrative Technician, Accounts Payable/Receivable Assistant and Human Resources Assistant positions. | top | Business and Office Technology |
| Katharine Gibbs School
Program: Business and Office Technology. The objective of the Business and Office Technology program is to prepare students for entry-level Receptionist, Secretary, Data Entry, Bookkeeper and Clerical positions. Students will be able to efficiently and effectively handle business calls, compose basic business documents such as memos and letters, perform keyboarding and data entry functions, order supplies, handle office mail and communicate effectively with customers. Upon successful completion of this program, the student will be awarded a Diploma.
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Business - Administration |
| Pioneer Pacific College Program: Prepare yourself for duties once reserved for managerial and professional staff: Providing training and orientation for new staff Conducting research on the Internet Operating new office equipment and technologies Performing and coordinating an office's administrative activities Ensuring information is disseminated to staff and clients Study to become: Administrative assistant. | top
| Bachelor Degree in Business Administration |
| Florida Metropolitan University
Program: For those who aspire to hold positions in business, industry, or government, a career in business administration offers many advantages and possibilities; among them are working in a professional environment, job security, the potential for career advancement, and the personal satisfaction of doing a highly skilled job. The Bachelor of Science degree in Business Administration is designed primarily for those who plan to enter or advance in a small business environment or for those in a mid-level management position in either private or public enterprise. This program takes business administration one step further by introducing international business, business policy and strategy, business ethics, and market research. Heavy emphasis is placed on management.
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BS Business Administration |
| University of Phoenix Program: The Bachelor of Science in Business/Administration program is designed for the working adult employed in a business or public organization. The major is designed to enable graduates to deal effectively with an increasingly complex business environment. The major stresses skill development in the areas of financial accounting, managerial finance, quantitative analysis, economics, marketing, and business-based research.
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:: more info | :: Location: Vancouver, BC |
:: more info | :: Location: Gardena, CA |
:: more info | :: Location: San Jose, CA |
:: more info | :: Location: Aurora, CO |
:: more info | :: Location: Colorado Springs, CO |
:: more info | :: Location: Clearwater, FL |
:: more info | :: Location: Orlando, FL |
:: more info | :: Location: Baton Rouge, LA |
:: more info | :: Location: Troy, MI |
:: more info | :: Location: Albuquerque, NM |
:: more info | :: Location: Santa Fe, NM |
:: more info | :: Location: Las Vegas, NV |
:: more info | :: Location: Cleveland, OH |
:: more info | :: Location: Oklahoma City, OK |
:: more info | :: Location: Tulsa, OK |
:: more info | :: Location: Philadelphia, PA |
:: more info | :: Location: Pittsburgh, PA |
:: more info | :: Location: Puerto Rico, PR |
:: more info | :: Location: Dallas, TX |
:: more info | :: Location: Houston, TX |
:: more info | :: Location: Edmonds, WA |
:: more info | :: Location: Brookfield, WI |
:: more info | :: Location: Online |
:: more info |
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| Associate of Arts in General Studies |
| University of Phoenix
Program: The General Studies program lays the foundation for future career advancement and takes you one step closer to earning a bachelor's degree. You will also gain a better understanding of the changes taking place in today's complex and competitive work environment.
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top | Coursework Degree in Network Administration |
| Florida Metropolitan University
Program: Network administration is one of the fastest-growing careers in the nation due to the expanding applications of computers in business and industry. Available jobs are expected to triple in the next few years and salaries are on the rise, creating unlimited opportunities for qualified professionals. A career in network administration offers flexibility in work schedule, and the personal satisfaction that comes from being part of an indispensable part of the business community. Upon completion of the Network Administration program, students will qualify for entry-level positions as network administrators, computer technicians, webmasters or help-desk service providers. Students will be prepared to work as team members in an Information Technology group that evaluates, tests, installs and maintains corporate networks.
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top | Certificate - Public Administration |
| Regis University Program: This certificate was created for public employees, elected officials, and those seeking to run for office, school administrators, and those who perform work on behalf of the government. This six course certificate is eligible for financial aid and is available online or in the classroom. Students will gain knowledge as to how their work fits within the government structure, how to finance and budget projects, and how to evoke change in many levels of government. |
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| Associate - Medical Administrative Management |
| Sullivan University System
Program: This program trains individuals with the skills to efficiently and effectively handle both routine and emergency situations. Graduates of this program will come in contact with patients, doctors, other medical staff, suppliers, and medical organization.
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top | Diploma - Administrative Assistant |
| Sullivan University System
Program: If you want to work in a modern office, whether it is in business, industry, banking or other, and if you want rapid, quality training to enter this dynamic career field quickly, then the Administrative Assistant program is for you.
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top | Diploma - Administrative Management |
| Sullivan University System
Program: This program is designed to enable students to learn about accounting, computers and supervision principles. Equipped with these essentials, graduates will be prepared to launch a career as a management trainee.
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top | Diploma - Business Administration |
| Sullivan University System
Program: This 12-month intensive program prepares aspiring managers with the basics to make the kind of business decisions that will make businesses grow and prosper. Positions as managers or management trainees provide both challenging responsibilities and good salaries.
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| Associate - Administrative Assistant |
| Indiana Business College
Program: The Administrative Assistant program provides specialized training, which enables the graduate to advance rapidly to key supervisory positions. A sufficient amount of accounting is offered to enable the graduate to handle financial records. This is also an excellent program for preparing students to take the CPS, Certified Professional Secretary exam. :: Location: Anderson, Indiana | :: more info | :: Location: Columbus, Indiana | :: more info | :: Location: Evansville, Indiana | :: more info | :: Location: Fort Wayne, Indiana | :: more info | :: Location: Indianapolis, Indiana - Business Division | :: more info | :: Location: Indianapolis, Indiana - Medical Division | :: more info | :: Location: Lafayette, Indiana | :: more info | :: Location: Marion, Indiana | :: more info | :: Location: Municie, Indiana | :: more info | :: Location: Terre Haute, Indiana | :: more info |
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| Associate - Business Administration |
| Indiana Business College
Program: The Business Administration program provides the student with an extensive business background, focusing on principles and techniques of effective administration. Specialized courses in sales and marketing will prepare the student to become a management trainee in administration, manufacturing, retail, restaurant, and many other industries. :: Location: Anderson, Indiana | :: more info | :: Location: Columbus, Indiana | :: more info | :: Location: Evansville, Indiana | :: more info | :: Location: Fort Wayne, Indiana | :: more info | :: Location: Indianapolis, Indiana - Business Division | :: more info | :: Location: Indianapolis, Indiana - Medical Division | :: more info | :: Location: Lafayette, Indiana | :: more info | :: Location: Marion, Indiana | :: more info | :: Location: Municie, Indiana | :: more info | :: Location: Terre Haute, Indiana | :: more info |
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top | Diploma - Executive Assistant |
| Sullivan University System
Program: The Executive Administrative Assistant in the modern office is the right hand of the "executive" as well as the one who makes sure that all communications, both written and oral, flow smoothly and effectively. If you like working with people in top management and have the ability to organize and coordinate, this could be the very program for you.
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| Bachelor - Business Administration |
| Keiser University
Program: Make your mark on the business world! Business professionals use their unique skills to create accounting reports, prepare financial data, analyze economic information, and produce marketing plans. As a graduate of this program, you'll be qualified for entry-level finance, management, and marketing positions in corporations, non-profit firms, and government agencies. Get started now.
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top | Associate - Health Services Administration |
| Keiser University
Program: As a Health Services Administrator, you'll manage health resources and perform administrative duties such as billing, payroll, conflict resolution, and more. Graduates will possess all the skills needed for a rewarding position as a physicians' office manager or a supervisor in a health care organization. Get started now. |
top | Certificate - Microsoft Systems Administrator |
| Southwest Florida College
Program: Designed to prepare individuals to enter a career in network administration and management, this program provides students with the practical skills and knowledge necessary to design, implement, and maintain computer networks. Emphasis is placed on network operating systems, infrastructure, security, and database implementation. Students in the degree program will develop a solid foundation in computer hardware and software troubleshooting techniques along with business and general education courses to provide a well-rounded academic experience. |
top | Associate - Medical Administration |
| Southwest Florida College
Program: This program emphasizes medical terminology and the practices and procedures commonly associated with the operation, administration and record keeping of a medical office. Upon successful completion of the program, graduates can pursue entry-level positions with health care agencies, physician's offices, group practices, governmental agencies and private insurance companies. |
top | 21-Month Associate Degree - Business Administration - Hospitality |
| YTI Career Institute
Program: This program is an intensive study of hospitality management and operations. Graduates are prepared for entry-level management positions with hotels, motels, resorts, and conference centers. |
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| Business Administration - Bachelor's Degrees |
| Berkeley College
Program: This program balances academic preparation, professional training, and hands-on experience. Learn creative problem solving, team building, presentation skills, cultural diversity, cross-cultural communication, forecasting, strategic planning, the Internet, and computer applications widely used in today's professional environment. |
top | Business Administration-Accounting - Bachelor's Degrees |
| Berkeley College
Program: Our Accounting program at Berkeley College prepares you for a professional career in accounting as well as for careers in private industry, government, and not-for-profit organizations. Learn the fundamentals of accounting theory and practice, as well as computerized accounting. You'll also gain a broad understanding of business administration and general liberal arts. |
top | Business Administration-Management - Bachelor's Degrees |
| Berkeley College
Program: Our Management focused program integrates courses in management with a strong background in business administration. Foster your innovation and creativity in decision-making and develop the skills necessary to actively participate in the management of a modern organization. |
top | Business Administration-Management - Bachelor's Degrees |
| Berkeley College
Program: Our Management program integrates professional courses in management with a strong background in business administration. You'll learn to make innovate and creative decisions-and develop the skills necessary to actively participate in the management of a modern organization. |
top | Business Administration-Marketing - Bachelor's Degrees |
| Berkeley College
Program: In addition to providing a broad background in business administration, the Marketing program at Berkeley College explores new product introductions, advertising, consumer behavior, market research, marketing logistics, and promotion. Enhance your education with electives in such areas as direct marketing, public relations, and electronic marketing. |
top | Business Administration - Accounting - Associate's Degrees |
| Berkeley College
Program: The Accounting program at Berkeley College integrates a broad background in business administration with a thorough understanding of accounting concepts and theory as well as hands-on training in computerized accounting. The program prepares you for positions in private, public, not-for-profit, and governmental agencies. |
top | Business Administration - Management - Associate's Degrees |
| Berkeley College
Program: Obtain a solid foundation in the human and organizational aspects of management, a broad background in business administration, and a thorough understanding of accounting. The Management program at Berkeley College provides you with the knowledge and skills necessary to guide and motivate group efforts toward achieving the organization's desired goals as well as to make managerial decisions. |
top | Business Administration - Online |
| Berkeley College
Program: This program balances academic preparation, professional training, and hands-on experience. Learn creative problem solving, team building, presentation skills, cultural diversity, cross-cultural communication, forecasting, strategic planning, the Internet, and computer applications widely used in today's professional environment. |
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| Associate - Business Administration |
| Pittsburgh Technical Institute
Program: This program is designed for a student who is a leader who enjoys organization and teamwork. It offers coursework in business basics as well as e-commerce and internet sales, customer service, and personal finance. |
top | Associate - Business Administration |
| Pittsburgh Technical Institute
Program: The Business Administration program provides the student with an extensive business background, focusing on principles and techniques of effective administration. Specialized courses in sales and marketing will prepare the student to become a management trainee in administration, manufacturing, retail, restaurant, and many other industries. |
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Industry Description
At first glance, being an administrative assistant seems like a simple career. However, it takes a dedicated professional, trained in everything from the most up-to-date computer software to behavioral science, to excel in an administrative environment. Getting formal training is the first step to being the best assistant you can be.
Whether you want to aim for a new career or advance within your company, administrative training can help you achieve your goals. A degree prepares you for a variety of responsibilities. The foundation of your education begins with a broad knowledge of the computer and its many applications in a business setting. From there, you move on to becoming proficient in a range of software packages, such as word processing programs, spreadsheets and databases, and e-mail applications. Not only will this round out your technical expertise, but it will also strengthen your keyboarding skills.
Understanding how an office runs is also vital to learn. Administrative training will teach you how to communicate effectively with your supervisor and teammates, how to coordinate and manage your record-keeping, and how to best structure your time in order to have a smooth-running office. In addition, you’ll become familiar with how to problem-solve even the most difficult of situations.
With the completion of your administrative training, you’ll be qualified to work in a wide range of environments because you’ll understand not only the technical essentials of what each will require, but also the interpersonal demands. Knowing that is what makes the difference between a good assistant and a great one.
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